FREQUENTLY ASKED QUESTIONS
Everything You Need to Know About JB Charging
Quick answers about renting, using, and returning a portable power bank.
How does JB Charging work?
Find a JB Charging station, rent a portable power bank, take it with you while your phone charges, and return it to the station when you’re finished.
How much does it cost?
Pricing and any applicable fees are displayed on the charging station before you complete your rental. Pricing varies due to venue.
How do I rent a power bank?
Scan the QR code displayed on the station or use the available tap-to-pay option. Follow the on-screen instructions to begin your rental.
What payment methods are accepted?
JB Charging stations support convenient digital payment options.
- Mastercard
- VISA
- Discover
- Tap to Pay (Apple / Android)
- All major debit / credit cards
Do I have to stay near the charging station?
No. That’s the point! Take the portable power bank with you and continue shopping, dining, attending your event, or enjoying the venue while your phone charges.
What devices can I charge?
JB Charging power banks include built-in charging connections designed to work with many commonly used mobile devices.
Where can I find a JB Charging station?
Visit our Locations page to find participating locations.
How do I return the power bank?
When you’re finished, return the power bank to an available slot at the charging station and make sure it is properly secured.
What happens if I don't return the power bank?
Power banks should be returned within the required rental period. Your power bank will display applicable fees. Fees will vary due to venue.
Can businesses host a JB Charging station?
Host a StationYes. Businesses, restaurants, shopping centers, entertainment venues, community spaces, and other high-traffic locations can partner with SP Professional Services to offer JB Charging.
Can JB Charging be used for events?
Yes. Portable charging can be a convenient amenity for events where guests need access to power while remaining mobile.
Is a contract required to host a JB Charging station?
Yes. No long-term commitments. We make it simple for businesses and venues to offer convenient portable charging.
I’m interested in JB Charging for my business. Who should I contact?
Contact UsWe’d love to hear from you. Whether you operate a restaurant, retail location, entertainment venue, shopping center, or other high-traffic space, contact SP Professional Services to discuss your business needs and available JB Charging solutions.